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Make A Payment
24 Hour Drop Box: Located on the East side of the building. Payments after 4:00pm will be processed the next business day.
Office Lobby: Monday - Friday, 9AM - 5PM - Our friendly cashier will be glad to assist.
By U.S. Mail: Send your payment coupon with a check or money order to 3050 East Main Street, Columbus, Ohio 43209. Be sure to note your account number on your check.
Visa, Mastercard, & Discover: For your convenience, we accept Visa, Mastercard, and Discover at the teller desk in the office lobby - including Debit & Check cards with the Visa logo.
Past Due?
In the unfortunate event that you are past your due date beyond 7 days, we offer two ways to get your account up to date fast!
Check - By - Phone or Credit/Debit Card: Call during normal business hours and our helpful staff will take your payment
over the phone. Have your check book, Visa, Mastercard, or Discover handy during this transaction.
Call 614.236.8541 and press option 1.
* This program only available to customers in default. Do to call volume, you may be required to leave a message. Our representative will return your call.
Do not leave card information on the voice mail. Payments after 4:00pm will be processed the next business day.
** IMPORTANT: Please note that our acceptance of payment past the due date of your account does not waive our right to declare your account in default and to invoke any and all
remedies should a future payment be made late. Strict adherence to your payment due date is required, regardless of how many times we have previously accepted a late payment. Our goal is to
help our customers rebuild positive credit history. Paying your account on time may improve your credit score and future ability to obtain credit.
Finally, communication is key to keeping you in the driver’s seat. If you ever have trouble making your payment on time, you must call us at 614.236.8541 option 1. We will always try to work with you to keep your account in good standing, but we can only try to help if you call.
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Helpful Tips
 Take advantage of
equity in your existing account. You may qualify to refinance your CFI or CMI auto loan and get cash for unexpected
expenses. Contact the Consumer Loan Department for details.
Struggling to make
ends meet? Contact the Asset Management / Collections team. They will help you keep your account in
good standing.
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